Privacy Policy
This privacy policy explains how Space Civilians (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this privacy policy.
What personal information do we collect?
We collect personal information that you voluntarily provide to us when you register an account, make a purchase, contact us, or participate in our games or promotions. This information may include your email address, username, and game preferences.
We also collect some information automatically when you use our website or services, such as your IP address, browser type, device type, operating system, access times, pages viewed, and cookies. We use this information to improve our website and services, analyze user behavior, and prevent fraud.
Information used through our site such as, credit card information, billing address, and password information are stored on external service providers. With billing and credit card information being handled by our merchant partner, Stripe (stripe.com). While password information is only stored on your chosen Auth provider such as Google & Discord.
Why do we collect your personal information?
We collect your personal information for the following purposes:
- To provide and deliver our website and services to you, and to track your transactions and game content.
- To communicate with you about our website and services, and to respond to your inquiries and requests.
- To personalize and improve your user experience, and to tailor our website and services to your interests and preferences.
- To send you marketing and promotional emails, newsletters, and other communications, with your consent or as permitted by law.
- To protect our website and services, and to detect, prevent, and resolve any security or technical issues.
- To comply with our legal obligations, and to enforce our terms of service and other policies.
How do we protect your personal information?
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, and other security technologies to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
How do we share your personal information?
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with the following parties for the purposes described in this privacy policy:
- Our service providers, vendors, and partners who help us provide and improve our website and services, such as hosting, payment processing, analytics, email delivery, and customer service. We require these parties to use your information only as instructed by us and in compliance with this privacy policy and applicable laws.
- Other users of our website and services, such as when you participate in our games or promotions, or when you post comments, reviews, or ratings. You should be careful about what information you share publicly, as it may be seen by others.
- Law enforcement, regulators, or other authorities, when we believe it is necessary or appropriate to comply with our legal obligations, to protect our rights or property, or to prevent or stop any illegal, unethical, or harmful activity.
How do we use cookies and other tracking technologies?
We use cookies and other tracking technologies to collect and store information about your use of our website and services. Cookies are small text files that are placed on your browser or device by our website or services. They help us recognize you, remember your preferences, and enhance your user experience.
You can manage your cookie preferences by changing your browser or device settings. However, if you disable or reject cookies, some features or functionalities of our website or services may not work properly.
What are your rights and choices regarding your personal information?
You have the following rights and choices regarding your personal information, subject to applicable laws and limitations:
- You can access, review, update, correct, or delete your personal information by logging into your account or contacting us at support@spacecivilians.com.
- You can opt out of receiving marketing and promotional emails from us by following the unsubscribe link in the email or contacting us at support@spacecivilians.com.
- You can withdraw your consent to our use of your personal information at any time, where we rely on your consent as the legal basis for processing your information. However, this will not affect the lawfulness of our use of your information before you withdrew your consent.
- You can request a copy of your personal information that we hold, or ask us to transfer it to another service provider, by contacting us at support@spacecivilians.com.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our website or services, or in response to legal or regulatory developments. We will notify you of any material changes by posting the updated privacy policy on our website or by sending you an email. Your continued use of our website or services after the update constitutes your acceptance of the updated privacy policy.
How can you contact us?
If you have any questions or concerns about this privacy policy or our privacy practices, you can contact us at:
Diamond Hands Studio, LLC
8037 Alford Rd.
Indian Land, SC 29707
United States of America